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June 10, 2005

EBC customer service, pretty good

I'd mentioned before that I just put EBC RedStuff Ceramic pads on my car, front and rear and that they didn't have wear sensor holes.

I send an email to EBC and they responded quickly asking for exact car model and their pad part numbers. They then said they actually have pads with holes and would ship me a set for the front free of charge. The rear pads apparently have the holes, I'll check the next time the wheels are off.

So, all in all if the pads that are coming have the holes then excellent service.

June 10, 2005 | Permalink


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